Privacy Policy
Information We Collect
Information You Provide Directly
When you contact us, request services, or fill out forms on our website, we collect information such as your name, email address, company details, and project requirements. We also collect any additional information you choose to share in your communications with us.
Categories of personal data we may collect:
Automatically Collected Information
Our website automatically collects certain technical information including your IP address, browser type, device information, and pages visited. This helps us understand how visitors use our site and improve our services.
How We Use Your Information
We use the information we collect for several business purposes:
- Responding to your inquiries and providing requested services
- Communicating with you about projects and business opportunities
- Improving our website functionality and user experience
- Analyzing website usage patterns to enhance our services
- Complying with legal obligations and protecting our business interests
- Maintaining records for business continuity and quality assurance
We never sell, rent, or trade your personal information to third parties for marketing purposes. Your data is used solely to provide and improve our web accessibility services.
Information Sharing and Disclosure
Service Providers
We may share your information with trusted service providers who assist us in operating our website, conducting business, or serving you. These companies are required to protect your information and may only use it for the specific services they provide to us.
Legal Requirements
We may disclose your information when required by law, court order, or government regulation, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
Business Transfers
In the event of a merger, acquisition, or sale of our business assets, your information may be transferred to the acquiring entity, subject to the same privacy protections outlined in this policy.
Your Privacy Rights
Under Taiwan's Personal Data Protection Act and other applicable laws, you have several rights regarding your personal information:
Access Right
You can request a copy of the personal information we hold about you and understand how it's being processed.
Correction Right
You can request that we correct or update any inaccurate or incomplete personal information we have about you.
Deletion Right
You can request that we delete your personal information when it's no longer necessary for business purposes.
Objection Right
You can object to certain types of processing of your personal information, including direct marketing communications.
To exercise any of these rights, please contact us using the information provided at the bottom of this policy. We'll respond to your request within 30 days and may require verification of your identity.
Data Security and Protection
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security practices include:
- Secure data transmission using SSL encryption
- Limited access to personal information on a need-to-know basis
- Regular security assessments and updates to our systems
- Employee training on data protection and privacy practices
- Secure backup and recovery procedures
However, no method of transmission over the internet is completely secure. While we strive to protect your information, we cannot guarantee absolute security.
Data Retention
We retain your personal information only as long as necessary to fulfill the purposes for which it was collected and to comply with legal obligations.
Contact Inquiries
Retained for 2 years from last contact to maintain communication history and follow up on potential projects.
Project Information
Retained for 5 years after project completion for warranty support, legal compliance, and business records.
Website Analytics
Technical data retained for 1 year to analyze usage patterns and improve website performance.
Legal Compliance
Some information may be retained longer when required by Taiwan law or for legitimate business interests.
International Data Transfers
Your information is primarily processed and stored in Taiwan. In some cases, we may transfer data to service providers located in other countries. When we do this, we ensure appropriate safeguards are in place to protect your information according to Taiwan's data protection standards.
We only work with service providers who demonstrate adequate data protection measures and commit to handling your information responsibly.
Cookies and Website Technology
Our website may use cookies and similar technologies to enhance your browsing experience and analyze website usage. Cookies are small text files stored on your device that help us remember your preferences and understand how you interact with our site.
You can control cookie settings through your browser preferences. Disabling cookies may affect some website functionality, but won't prevent you from accessing our main content and services.
Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices or applicable laws. When we make significant changes, we'll notify you by updating the date at the top of this policy and, when appropriate, provide additional notice through our website or email.
We encourage you to review this policy periodically to stay informed about how we protect your information.
Children's Privacy
Our services are designed for businesses and professionals. We do not knowingly collect personal information from children under 16 years of age. If we discover that we have inadvertently collected information from a child, we will delete it promptly.
Contact Us About Privacy
If you have questions about this privacy policy or want to exercise your privacy rights, please contact us:
Intellineuronflow Privacy
Team
No. 314, Guoping Rd, Anping District
Tainan City, Taiwan 708
Phone: +88665720321
Email: support@intellineuronflow.com
We aim to respond to all privacy-related inquiries within 30 days.